Continuing Education Committee News

INCOL Spring 2023 Virtual Intellectual Freedom Workshops

Monday, May 22, 2023 – Morning and Afternoon Sessions

Morning Session – 10am to 11:30am

Preparing your Collection Development Policies to Support Intellectual Freedom

Be prepared before Intellectual Freedom challenges come your way.  KCLS and Sno-Isle Libraries share how they updated their policies to be ready for both internal and external materials challenges.

Afternoon Session – 2pm to 3:30pm

Telling the Intellectual Freedom Story:  Strategies to Prevent and Navigate Intellectual Freedom Challenges

A well-informed staff and public are the best defense against materials challenges.   Learn strategies to get your stakeholders on board with IF before challenges occur and hopefully avoid them all together.   

Presenters:   Brenna Shanks, Selector with King County Library System; Jessica Russell, Assistant Director of Collection Services with Sno-Isle Libraries; Lorraine Burdick, Selector with Sno-Isle Libraries; Nancy Henkel, Collection Development Manager with King County Library System

Registration and additional information

Registration closes Wednesday, May 17, 2023.

  • Link to registration:
  • Please select one or both sessions you wish to attend.
  • Please select one or both sessions you wish to attend.
  • These sessions are virtual and will not be recorded.
  • Both workshops are free for INCOL members; $25 for non-members. Payment invoice sent after registration for non-members.
  • Virtual Teams links sent after close of registration.
  • For questions, please contact INCOL Committee Chair Lindsey Miller-Escarfuller at

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Fall 2021 Online Workshop with Rebecca Tolley – Safety, Brave Spaces, and Self-Care & Big Trauma, Little Trauma, and the Trauma-Informed Framework

Cover of book A Trauma Informed Approach to Library Services

Monday, December 6 11:00am – 12:30pm & Monday, December 6 2:00pm – 3:30pm

Register for morning, afternoon, or both sessions by Monday, November 29th, at (capitalization required)

No registration fee for employees of INCOL member libraries since attendance is subsidized by those libraries
$25 for non-INCOL members and $5 for library tech students

Morning Session

Safety, brave spaces, and self-care – Monday, December 6 11:00am – 12:30pm on Zoom

How safe do you feel in your library? How safe do your patrons feel? This session discusses safety from various perspectives and how we can create and sustain safety for everyone’s benefit. Creating safe spaces leads to growing brave spaces and what that means for libraries. Finally, self care is essential for all library workers these days and we’ll discuss how and why to say no more than you say yes as well as the idea of collective care. There will be time for sharing, questions, and answers as well as opportunities for participants to assess their feelings of safety in the workplace, inventory their current self-care plans and develop plans going forward. 

Afternoon Session

Big trauma, little trauma, and the trauma-informed framework – Monday, December 6 2:00pm – 3:30pm on Zoom

Are all traumas the same? How do they affect individuals and groups? We’ll cover information about the experience of trauma and how it manifests; How to recognize trauma responses, re-traumatization, and PTSD; and explore the trauma-informed framework as a means for understanding and responding to survivors which includes our patrons and ourselves. Time is planned for sharing, questions, and answers and participants can score their experiences of trauma for better managing their lives and health outcomes.

Photo of Rebecca Tolley

Rebecca Tolley is a professor and librarian at East Tennessee State University. She coordinates the Sherrod Library’s research consultation service. She speaks and publishes on topics such as organizational culture, customer service, and cultivating empathy in library workers. She co-edited Generation X Librarian: Essays on Leadership, Technology, Pop Culture, Social Responsibility and Professional Identity (2011) and Mentoring in Librarianship: Essays on Working with Adults and Students to Further the Profession (2011). Her writing has appeared in anthologies, several library journals, and numerous reference works.

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Fall 2019 Workshop – Harassment Prevention in the Library: Responding to Sexual, Racial, and Bullying Incidents Involving Staff or Patrons

Thursday, November 7th, 2019Woman in hallway

Morning and Afternoon Sessions

Barbieri Courtroom
Gonzaga Law School
721 N. Cincinnati
Spokane, WA

Presented by Dr. Steve Albrecht

Mark Twain said, “Everybody talks about the weather, but no one does anything about it.” As a training issue, it’s the same with sexual and racial harassment and bullying prevention; everybody thinks they know about it, what to do or not to do in the workplace, and yet, it’s still near the top of the complaints filed with or by the federal and state Equal Employment Opportunity Commissions.

Sexual and racial harassment and bullying prevention in any library organization is about having an updated and accurate policy, training all employees to follow that policy, and then enforcing the policy, using consequences for the perpetrators (who could be staff members or patrons), and support for the victims.

This training program is suitable for all library directors, managers, supervisors, and (full and part-time) employees.

Steve AlbrechtDr. Steve Albrecht is internationally-known for his training programs and consulting work in workplace and school violence prevention and library safety and security. He brings his human resources, training, law enforcement, security, coaching, and writing background to issues like violence and security risk assessments, sexual or racial harassment, diversity, drugs and alcohol at work, team conflicts, and employee stress. He holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in human resources, security management, employee coaching, and threat assessment.

Morning Session

Registration: 8:30-9:00 am
Workshop: 9:00-12:00 pm


Afternoon Session

Registration: 1:00-1:30 pm
Workshop: 1:30-4:30 pm

Register for morning or afternoon session by Thursday, October 31st, with Lori Lewis,

• No registration fee for employees of INCOL member libraries
• No registration fee for non-INCOL member library (contingent on a grant from Washington State Library)
Gonzaga Law School directions

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Spring 2016 Workshop – Are You Ready for Leadership? and Management in Context Two Workshops by Trevor Dawes

dawes2Thursday, April 14th, 2016
Washington State University
Paccar Building, 2001 E. Grimes Way
Pullman, WA

Are You Ready for Leadership?
Regardless of your role in a library or in a library association, developing a leadership plan is an important tool in being focused on your goals. In this session participants will discuss some characteristics of effective leadership and learn the process for developing a leadership plan.

Management in Context
In this session, participants will come away with information about systems thinking and decision-making that will lead to more effective operations within their organizations.

Both sessions welcome staff at all levels and in both academic and public library environments.


Trevor A. Dawes is an Associate University Librarian at Washington University in St. Louis. He has been active in staff development and training for public services; has written on various library services topics, and has either planned or presented at various local, national and international conferences on a variety of topics. Dawes earned his Master of Library Science from Rutgers University, and has two additional Master’s Degrees from Teachers College, Columbia University. He is an active member of the American Library Association and is a past president of the Association of College and Research Libraries.

Sign up for both workshops or just the morning or afternoon session. Register by Thursday, April 7th, with Tami Robinson,, stating your preference.

9:00-9:30 – Registration
9:30-11:30 – Are You Ready for Leadership?
11:30-1:30 – Lunch
12:30 – Optional WSU Library Tour
1:00-1:30 – Registration
1:30-3:30 – Management in Context
4:00 – Optional WSU Library Tour

No registration fee for employees of INCOL member libraries
$25 for non-INCOL members and $5 for library tech students
Find more information at
Get directions at Paccar Building is on Grimes near Lincoln Drive.
Pay for and print a parking pass ($6.94) – – Choose Inland Northwest Council of Libraries

Share with your colleagues! For a printable pdf flyer, click here.

Fall 2015 Workshop – Library as Publisher: From Gatekeeper to Gardener

flyingbooksLibrary as Publisher: From Gatekeeper to Gardener

Friday, November 13th
Moran Prairie Library 6004 S Regal Street Spokane, WA

The Digital Publishing Revolution is here at last, ushering in a host of new possibilities, among them Open Ac-cess scholarship, and the ability to be co-creators of self-published content. But it has also highlighted some key business problems for libraries, pub-lishers, distributors, and authors, such as predatory publishing and un-sustainable licensing mod-els. At this most exciting time in our history, will li-braries be bold enough to understand and embrace disruption — or be passive victims to market forces we can’t be bothered to challenge?

JamieLaRueJamie LaRue has appeared on NPR, been quoted and highlighted in the Wall Street Journal, Forbes, and the Denver Post, and has hosted a local author interview TV program. A newspaper columnist for over two decades, he also wrote The New Inquisition: Understanding and Managing Intellectual Freedom Challenges. He is a frequent presenter for library associations, regional workshops, and library staff days. From 1990 to 2014, he was director of the Douglas County (Co.) Libraries, widely known as one of the most successful and innovative public libraries in the nation. He was the Colo-rado Librarian of the Year in 1998, the Castle Rock Chamber of Commerce’s 2003 Business Person of the Year, in 2007 won the Julie J. Boucher Award for Intellectual Freedom, and in 2013 won the Colorado Association of Libraries’ Career Achievement Award. In 2014, he embarked on a career of writing, speaking, teaching, and consulting.

Register for the Morning Session or the Afternoon Session
Register by Friday, November 6th with Tami Robinson,

Morning Session
Registration: 9:00-9:30 am
Workshop: 9:30-11:30

Afternoon Session
Registration: 1:00-1:30 pm
Workshop: 1:30-3:30 pm

No registration fee for employees of INCOL member libraries
$25 for non-INCOL members and $5 for library tech students
Find more information at
Get directions at

Share with your colleagues! For a printable pdf flyer, click here.

Spring 2015 INCOL Workshop – Burnout or Bounce Back? Building Resilience to Prevent Burnout

burnoutBurnout or Bounce Back? Building Resilience to Prevent Burnout with Debra Westwood

Friday, May 1st
Spokane Public Library, South Hill Branch, 3324 South Perry, Spokane, WA

Have you ever noticed that some people just seem to bounce back from life’s changes while others really struggle or become jaded or burn out? We’ll look at aspects of our work, lifestyles and personalities that affect resilience and explore ways to build up or maintain our psychic & emotional reserves so we not only survive but thrive when changes come our way.

Debra brings a wealth of experience in management and specializes in change management for staff and leadership teams. She is an expert in personal and workplace resilience, stress management and avoiding burnout in libraries. She also specializes in customer service, community outreach, and strategic partnerships. Debra works under the assumption that “everything you do has the power to change a life.” She believes that libraries often don’t know or see the full impact of their actions, and she wants staff to embrace the shared mission of the library. debra westwood

Register for the Morning Session or the Afternoon Session
Register by Friday, April 24th with Tami Robinson,

Morning Session
Registration: 9:30-10:00 am
Workshop: 10:00 am-noon

Afternoon Session
Registration: 1:30-2:00 pm
Workshop: 2:00-4:00 pm

No registration fee for employees of INCOL member libraries
$25 for non-INCOL members and $5 for library tech students
Find more information at
Get directions at

Share with your colleagues! For a printable pdf flyer, click here.

Fall 2014 INCOL Workshop – Gadget Menagerie: Tablet & E-Reader Training for Library Staff

Friday, October 17th
10:00 am – 3:30 pm
Coeur d’Alene Public Library
702 E. Front Avenue, Coeur d’Alene, Idaho
Stumped when patrons ask about iPad apps? Confused about the differences between the various eReaders? The Washington State Library, University of Idaho, and the Idaho Commission for Libraries are partnering with INCOL for “Gadget Menagerie” training on handheld devices for library staff. Learn how various eReaders, tablets and other devices work. Discover what these devices have in common, how they differ, and learn basic operating tips. Learn basic troubleshooting and tips for helping patrons with their devices, including how to download books from the library.

The Gadget Menagerie will familiarize local library staff with the variety of devices available, letting staff be more comfortable and skilled in helping library patrons. The menagerie includes Kindles, Nooks, Galaxy Tablets, iPads, Microsoft Surface, and a Chromebook. Also on hand will be assistive reading devices from the Assistive Technology Resource Center at the University of Idaho.

Presenters & Trainers:
Washington State Library – Joe Olayvar, Evelyn Lindberg, and Jennifer Fenton
Idaho Commission for Libraries, Special Projects Library Action Team – Nick Madsen
Assistive Devices from Univeristy of Idaho – Michael Mann

10:00 – 10:30 Registration
10:30 – 12:00 WSL and SPLAT “Introduction to Devices”
12:00 – 1:00 Lunch Break (on your own)
1:00 – 1:30 Registration (or long lunch)
1:30 – 3:30 Breakout Training with Devices

Sign up for all day or just morning introduction or afternoon “hands-on” sessions. Register by Friday, October 10th, with Tami Robinson,, stating your preference.
 No registration fee for employees of INCOL member libraries
 $25 for non-INCOL members and $5 for library tech students
 Find more information at
 Get directions at

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Debbie Reese Presentation

INCOL was delighted to have Debbie Reese visit Spokane in April and share her knowledge and expertise. She was kind enough to provide her presentation for us to post here.

Please note that the contents belong to Debbie Reese and cannot be downloaded or used without her permission. If you would like to contact Debbie, you can reach her at by email at, twitter @debreese, or on her website American Indians in Children’s Literature.

American Indians (not) in Children’s and Young Adult Literature
Powerpoints: Part 1, Part 2, Part 3, Part 4, Part 5, Part 6, Part 7, Part 8
PDF Handouts

(Due to the size of the presentation, the PowerPoint presentation had to be divided. The PDF document includes the entire presentation.)

Spring 2014 INCOL Workshop – American Indians in Children’s and Young Adult Literature

Wednesday, April 23rd
Northwest Museum of Arts & Culture
2316 West First Avenue Spokane, Washington
Eric A. Johnston Auditorium

Indians! In most people, the word summons images of “wild” Indians living off the land or threatening courageous pioneers. Such depic-tions are inaccurate and biased, and unfortunately, persistent in the American imagination. Join us as we create awareness of their pervasiveness, and learn about Native authors who write books that accurately portray Native peoples.

Debbie Reese

Presented by Debbie Reese
Debbie is tribally enrolled at Nambe Pueblo where she grew up. She taught elementary school in public and U.S. Government schools for Native children prior to studying for her doctorate in Education at the University of Illinois. She taught for several years at the University of Illinois, in its American Indian Studies program. Her publications include articles and books used in Education, Library Science, and English courses at universities in the United States and Canada.


Registration information:

• There is no registration fee for employees of INCOL member libraries
• $25 for non-INCOL members and $5 for library tech students
• Register by Wednesday, April 16th, with Tami Robinson,

Select either the morning session or afternoon session:

Morning Session

Registration: 8:30 am – 9:00 am

Workshop: 9:00 am – 11:30 am

Afternoon Session

Registration: 1:00 pm -1:30 pm

Workshop: 1:30 pm – 4:00 pm

Share with your colleagues! Click here for a printable flyer.