Inland Northwest Council of Libraries

Spring 2013 Workshop – Choose Your Adventure: How You Shape the Library of the Future Every Day with Carson Block

We are pleased to have Carson Block in Spokane on Tuesday, April 9, 2013. Choose the morning session or afternoon session. Feel free to let your colleagues know and post this flyer in your libraries!

Carson Block
Downtown Spokane Public Library
906 W. Main
Spokane, WA

Morning Session
Registration: 9:00 am – 9:30 am
Workshop: 9:30 am – 12:00 pm
Afternoon Session
Registration: 1:30 pm -2:00 pm
Workshop: 2:00 pm – 4:30 pm

Librarians often feel that they are in a reactive position when facing the future, and with the unprecedented rate of change in materials, technology and patron expectations, it can be difficult to get ahead of the curve. But in a world of homogenized choices, the library may be the last place on earth where people can feel truly fulfilled in their quest for knowledge, enlightenment, entertainment and connection to others. Technologist Carson Block will show some of what’s possible today and in the future, and also how the killer app of libraries may not be in a gee-whiz gizmo, but in reflecting the human needs of its community in a hyper-local manner. Come for this interactive session and take steps to build your library’s future!

Carson Block has led, managed, and supported library technology efforts for more than 15 years. He has
been called “a geek who speaks English” and enjoys acting as a bridge between the worlds of librarians
and hard-core technologists. He has a passion to de-mystify technology for the uninitiated, and to help
IT professionals understand and support the goals of libraries.

No registration fee for employees of INCOL member libraries
• $25 for non-INCOL members and $5 for library tech students
• See downtown for library and parking information

Register by Tuesday, April 2nd, with Tami Robinson,


Songs to Read! Books to Sing! (4 STARS Credits)

Jim Gill photoJim Gill is best known for his music recordings and his books with musical themes. His latest recording, Music Play for Folks of All Stripes, was named a 2012 Notable Children’s Recording by the American Library Association/ALSC. This is Jim’s fifth work to receive this honor over the years.

Jim is also, however, a child development specialist. His goal in this session is to emphasize the many connections between music play, literacy and various domains of early childhood development. Connections between music and early literacy become clear as Jim Gill shares clever word play and rhymes in the context of active movement games.

Librarians in youth services and early childhood professionals will be sure to find many new ideas to enhance storytimes and children’s programming. Jim will share music and play that can be utilized with preschoolers as well as with infants, toddlers, and parents.

Be prepared to “Do Re Mi” on your “Toe Leg Knee” and bring a repertoire of musical play back to the young ones at your library, school…..or home.

Sponsored in part by the Eastern Washington Association for the Education of Young Children

Friday, March 1st, 2013

Moran Prairie Library
6004 S. Regal St
Spokane, WA 99223
Phone: 509-893-8340

Morning Session: 8am-12pm
Afternoon Session: 1pm-5pm

Register now!

Program flyer


INCOL CE Committee met Friday, Jan. 18, 2013

The draft meeting minutes from January 18 are below as well as posted here. The approved meeting minutes from December 10, 2012 are posted on the Continuing Education Committee Meeting Minutes page.

INCOL CE Committee Meeting Minutes 01/18/2013

(In attendance: Kelly Jenks, Teah Chadderdon, Paula Swan, Marilyn Johnson, Peggy Bryan, Dana Dalrymple, Carlie Hoffman)

Meeting minutes from 12/10/12 approved with the addendum that the current budget stands at $1600.

Report from leadership team
– chair rotation proposal was approved with the addendum that Gonzaga University Library and Gonzaga Law School Library would be incorporated and University of Idaho Library and University of Idaho Law School Library would be incorporated
o Carlie Hoffman will update the roster and post on the website (
– the Committee approved as the new mission statement: The mission of the Inland Northwest Council of Libraries Continuing Education Committee (INCOL CE Committee) is to provide educational and leadership opportunities for library personnel in support of improved library services for people in Eastern Washington and North Idaho.
o Carlie Hoffman will post the new mission statement on the committee’s about page
– position descriptions will be written for the following positions: past chair/secretary, current chair, upcoming chair, web master, registrar
o Paula Swan, Janine Odlevak, Kelly Jenks, and Carlie Hoffman will meet to discuss these positions and write descriptions
– planning steps document will be created by Kelly Jenks to outline a list of tasks and timeframes for planning workshops
– an annual report will be created each year at the end of a chair’s term outlining what was accomplished during that year
o this will commence at the end of Kelly Jenk’s term
– discussion of creating Committee goals was discussed and will be brought back for discussion at a future date
– working with other organizations to sponsor workshops was discussed to broaden the Committee’s reach
o the Committee will not be providing sponsorship funds to SCLD for a program due to time restraints and lack of input from the directors regarding sponsorship
o Kelly Jenks will contact the directors for feedback regarding possible sponsorships and/or cooperative workshops in the future
– tribal libraries will be contacted by Paula Swan, Janine Odlevak, and Teah Chadderdon to build relationships with the Committee to cross-promote and offer educational opportunities
– formalizing a promotional plan to contact organizations and individuals regarding upcoming workshops will be discussed at an upcoming leadership meeting
o potential new contacts: Eastern State Hospital, Airway Heights Corrections Center, Fairchild Air Force Base, email discussion lists
– Doodle will continue to be used to survey potential meeting dates and times
– Kelly Jenks emailed Hans Bynagle to inquire what will happen with the INCOL treasurer position after he retires
o response from Hans is pending
o this position may need to be filled by someone from a private institution
– marketing documents must not use the word “free”, “no charge” or “no registration fee” is preferred

Upcoming workshop for Spring 2013
– target dates are April 1 – April 12
o Kelly Jenks will email the Committee for feedback regarding this date range
– possible topics
o innovations in our profession
 RDA, devices, social media, open source
o communication between IT and librarians by presenter Carson Block
– possible locations
o Colfax, Spokane Public Library, Riverpoint, Bozarth, Gonzaga

INCOL Continuing Education Committee current mission statement

The mission of the Continuing Education Committee is to plan and implement library-specific continuing education programs for a broad range of libraries within the INCOL community. Our goal for programming is to address current issues, recognizing the changing nature of the workforce, service roles, and user populations. We achieve this by providing a variety of programs for all levels of staff offering a balance between specific and broad, and technical and human topics. The committee is committed to working with the available budget and being responsive to feedback from attendees, staff and the INCOL Board.

Document updates and Fall 2012 Workshop evaluation results

The below links are to document updates, edits, and additions to the website.

Program Statistics 1981-present
updated numbers for the Fall 2012 workshop
Program Evaluation Master Form
change to wording in question 7 from overall rating to Overall, I enjoyed the workshop, addition of intellectual freedom/censorship to Library science section in suggestions, addition of technical/vocational resources in Reference section in suggestions
Program Evaluation Results Template
changes to match changes in the evaluation master form

Designing Designing Better Library Experiences: Using Statements and Mapping to Reach the Right Experience for Your Library – Steven Bell
evaluation results

Deans and directors address list Current email and address list of deans and directors of member libraries

WORKSHOP CANCELLED! Upcoming continuing education opportunity – Manga and Anime for Everyone

The CAYAS Fall Workshop, Manga and Anime Workshop for Everyone, is coming up very soon! If you haven’t registered yet, please note that deadlines are quickly approaching.
Our speaker, local expert and teen librarian Rachael Bohn, is an avid consumer of anime/manga, has hosted successful Anime Clubs at her libraries, and has traveled to Japan. She is an enthusiastic speaker and the workshop promises to be informative and interactive, with information that you can take back to your libraries and immediately use.
This workshop is geared towards any library employee, whether or not they have knowledge of manga or anime.

Please join us!

Saturday, October 20, 2012
10:00 am to 5:00 pm
Moran Public Library
6004 S Regal Street
Spokane, WA 99223
Registration Deadline: October 17, 2012

Friday, November 9, 2012
10:00 am to 5:00 pm
KCLS Service Center
960 Newport Way NW
Issaquah, WA 98027
Registration Deadline: November 7, 2012

You can register using the following link:

Fall 2012 INCOL Workshop – Designing Better Library Experiences with Steven J. Bell

We are pleased to have Steven J. Bell present on Wednesday, October 10, 2012. Choose the morning session or afternoon session. Feel free to let your colleagues know and post this flyer in your libraries!
Morning Session
Registration: 8:30-9:00 am
Workshop: 9:00-11:30 am
Afternoon Session
Registration: 1:00-1:30 pm
Workshop: 1:30-4:00 pm

Designing Better Library Experiences: Using Statements and Mapping to Reach the Right Experience for Your Library

Good library experiences should be the end product of a design process, rather than the outcome of a series of random events. This requires us to be intentional in our thinking about the experience we want our community members to have at any touch point, be it an interaction at a service desk, when connecting with our virtual presence or in learning situations. Organizations widely admired for the quality and consistency of the experiences they deliver use a variety of tools and techniques to design and refine that experience. In this workshop attendees will learn about two techniques they can employ to define, shape and improve the library experience. ‘Way We Serve Statements’ bring staff together to identify a touchstone statement that communicates the type of experience they wish to deliver, and provides a framework for instilling the appropriate service values across the library organization. ‘Customer Journey Mapping’ is a process staff can use to examine the steps in any specific library function or service. When we map our services we better understand where community members experience “pain points”, and it allows staff to better design the path to a destination so that a better experience is delivered. In this workshop facilitated by Steven Bell, attendees will learn more about these design techniques and how to put them into practice at their libraries.

Steven J. Bell is president, 2012-2013, of ACRL and Associate University Librarian for Research and Instructional Services at Temple University. He writes and speaks about academic librarianship, learning technologies, design thinking, user experience and library leadership. Steven is a co-founder of the Blended Librarian’s Online earning Community on the Learning Times Network. He blogs at Kept-Up Academic Librarian, and Designing Better Libraries, a blog about design thinking and library user experiences, and is the founding blogger of ACRLog. His columns, “From the Bell Tower” and “Leading From the Library” appear in Library Journal’s Academic Newswire. He is co-author of the book “Academic Librarianship by Design”. For additional information about Steven J. Bell or links to his projects, point your browser to

• No registration fee for employees of INCOL member libraries
• $25 for non-INCOL members and $5 for library tech students
Register by Wednesday, October 3rd, with Tami Robinson


Participants, please print out and bring the following documents with you to the workshop. The Mapping Workshop Assignment is to be completed beforehand and brought with you to the workshop.

Way We Serve Development Tool
Mapping Workshop Assignment
Resources for User Experience (UX)